We believe customer service is an attitude, not a department. And when you care, it shows! Below are our reviews.

Every day, real estate agents represent Buyers and Sellers in their real estate transactions. But your real estate agent needs to be more than a salesperson. Expect what no one else can offer – The Arend Advantage. We are a husband and wife team working hard for our clients. So when it is time for you to make the choice, read what our past client say about the service we provide.

At the close of escrow, our clients are mailed an evaluation. Many clients return them, and many take the time and effort to even hand write some “extra” comments, or send a personal “thank you” card. It is those extra comments, and thank you cards, that make up these testimonials. We have included their full names, but have left their phone number off for privacy reasons. However, if you would like to contact some of our most recent clients, just let us know and we will provide you with their contact information. Under their names, we specify if they were a Buyer, Investor, or Seller and in some cases they are a combination of all.

55 Reviews and Counting

Review #1
“Jerry and Amanda both have the amazing ability to make you feel as if you are their only clients. You must be so pleased to have them representing your company. We will refer them at every possibility. (Dan keeps their cards at his desk, just to be ready!) Thank you so much Jerry & Amanda! Oops, almost forgot!! Their patience is wonderful. We went through several offer “situations” and they never lost their positive attitude – just kept assuring us that we’d find the perfect house. And, they were right!!”

Selected Us: Met Jerry at an open house
Communication: Timely, accurate, friendly – overall great!
Negotiation Skills: Great
Expertise and Knowledge: Way above what one would expect
Would Your Recommend Us: Yes and already have!

Review #2
“Just like last time, Jerry & Amanda were wonderful. They are just as capable working with Sellers as Buyers. Amanda is extremely careful with all the documents (so important!!) and Jerry was really good about letting us know everything every step of the way. They are extremely supportive & professional & also understood the emotions involved in selling our house. Now that we’ve moved to Washington, we’ll really miss having them to represent us for our real estate needs!”

Selected Us: Jerry & Amanda helped us buy the house we just sold
Communication: Great
Negotiation Skills: Great
Expertise and Knowledge: Great
Would You Recommend Us: Yes

Dan & Sharon Hutchison
Buyer, Seller (Relocation – Washington)
Repeat Clients – 2 transactions

“People should know how great Jerry and Amanda are…Jerry and Amanda are extremely knowledgeable and responsive, very personable, and always available. They compliment each other perfectly to make a superb real estate team.”

Selected Us: Met Jerry at an open house and liked him
Communication: A 10 out of 10. Always friendly/always available
Negotiation Skills: Excellent. They always knew exactly what to do
Expertise and Knowledge: Again a 10 out of 10. They really know this business
Would You Recommend Us: Yes

Jason & Kelly Engelhorn
Seller, Move Up Buyer
Repeat Client – 3 transactions

Review #1
“Jerry & Amanda-
We’d like to take a moment of your time to thank you for all of your help and support during this life changing event. It was NO small feat to trudge through the VA home loan process, and we appreciate your determination and side-by-side efforts with Kevin to make sure things were being done. We might still not be in our home had it not been for the wonderful team that we had. Both the Arend Realty family and All California Mortgage will be getting our referrals! Gabriella is enjoying having her own space, the cats are adjusted, and the dogs should be moving in, in the next couple of weeks, so we’ll see how that goes! As for us, we are enjoying just being in OUR home right now. There are still boxes everywhere, and only one of the rooms is painted, but we are enjoying the tasks, however tedious, and doing everything the way we want to. We are still adjusting to the fact that we are homeowners.

You both have been great to work with on a professional level and a joy to know on a personal level. We hope that we will see you again sometime, and not because the plumbing is leaking! (By the way…Thanks Jerry)!

Your gifts to us were also appreciated. We are looking forward to enjoying the champagne on our 3rd anniversary. Hopefully our new refrigerator will be here this month. We only wish there was more we could do to show our heart felt appreciation and sincere gratitude.

Thank you again, and please keep in touch. We would love to hang out sometime if you’re game.”

Selected Us: For sale sign
Communication: Excellent. Any change of any kind and I knew
Negotiation Skills: Excellent. Amanda got us almost everything we asked for and then some
Expertise and Knowledge: Excellent!!!
Would You Recommend Us: Yes

Review #2
“Jerry & Amanda,

ARE WE THERE YET!!! I didn’t think we would ever finally be in our new home…yet here I am, surrounded by mounds of boxes, furniture and bags to be unloaded and unpacked.

Thank you both AGAIN so much for all your help and hard work. Thank you especially to Jerry for putting up with me and all the BS that went along with these 3 transactions. You’ve managed to get us “the perfect place” again. We love our home!

Now that all the real estate stuff is done…we have to get together. I expect to see you all at our house soon…and when we have our open house BBQ.”

Selected Us: Previous customer and friend of Arends
Communication: Excellent!!!
Negotiation Skills: Excellent!!!
Expertise and Knowledge: Excellent!!!
Would You Recommend Us: Yes

Dale & Erica Hernandez
1st Time Buyer, VA Buyer, Seller, Move Up Buyer
Repeat Clients – 3 transactions

Review #1
“I have never had such a wonderful experience with a real estate agent(s). Always available, always had answers for me and were available and helpful even after the close of escrow. They are my agents for life!!”

Selected Us: Met Jerry & Amanda through our kids’ school
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Review #2
“We love Jerry & Amanda. This is our second time using the Arend’s services and they have proved to be professionals to the core. In both transactions we had Sellers leave huge amounts of junk at the purchased property, and the Arends followed through and helped us get rid of the unwanted articles and get us the monetary reimbursement to make it fair to all parties. How many agents do you know that work that hard AFTER escrow!! Jerry & Amanda Arend are our agents for life!!”

Selected Us: Repeat customer
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Serge & Cindy Guy
Buyer, Seller, Investor
Repeat Clients – 4 transactions

“Punctual, knowledgeable, honest, and hardworking. Couldn’t ask for a better agent. Helped me navigate through several successful projects. Amanda was always quick with dependable answers and negotiated our sell flawlessly. If I hadn’t moved, I’d be using Amanda for years to come.”

Grayson Maurer
1st Time Buyer, Seller (Relocation to Nevada County)
Repeat Client – 2 transactions

Review #1
“I would definitely refer them to friends and family. Nothing but professional and excellent service.”

Selected Us: Family
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Review #2
“With Jerry & Amanda you felt like you were the only ones they were working for. You can tell they love their job & what they do. I would definitely recommend anybody to them. You know that Jerry & Amanda have your best interest at heart and care about you as a client!”

Selected Us: Family agents
Communication: Beyond superior!
Negotiation Skills: Excellent!
Expertise and Knowledge: Very knowledgeable
Would You Recommend Us: Yes

Erin & Anthony Garibaldi
1st Time Buyer, Seller, Move Up Buyer
Repeat Client – 3 transactions

Review #1
“Jerry & Amanda make real estate easy to understand and in a realistic light. We had a bad experience before meeting this team and they made us realize we would, and did, find the perfect first home. Thank you.”

Thank you card:
“Jerry & Amanda,
Thank you both so much for making this home happen for us. Your time and effort we will appreciate forever. You said you’ll find us a house and you did. Thank you from the bottom of our hearts! I think luck was on our side when we ran into Jerry at the open house.”

Selected Us: Open House – speaking with Jerry Arend
Communication: Perfect
Negotiation Skills: Perfect and realistic
Expertise and Knowledge: They were both so knowledgeable and it made it easy
Would You Recommend Us: Yes

Review #2
“Jerry & Amanda as always are wonderful and we will use them again & again.“

Selected Us: Open House – Prior customer
Communication: Wonderful
Negotiation Skills: Wonderful
Expertise and Knowledge: Perfect
Would You Recommend Us: Yes

Tom Duggan & Amy Sennings
1st Time Buyer, Seller, Move Up Buyer
Repeat Clients – 3 transactions

“In addition to being knowledgeable Realtors, Jerry & Amanda are very nice people to deal with. I have full confidence in the quality of their work.”

Selected us: Referral from 2 daughters (both have used them before)
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Bonnie Vaughn
Seller (Relocation – Oregon)
Referred from past clients

“Amanda & Jerry,
It was a pleasure working with you. You made selling our home a hassle-free experience. We always felt well informed and taken care of through the entire process. What a team you make! Thank you.”

Selected Us: Referred to us by family
Communications: Outstanding
Negotiation Skills: Outstanding
Expertise and Knowledge: Outstanding
Would You Recommend Us: Yes

Eric & Kim Fischer
Seller (Relocation – Arizona)
Referred from a business colleague

“I have had the pleasure of working with Amanda Arend on many real estate transactions and I am always impressed. As a mortgage lender, I work with a lot of real estate agents and every time we work together I am impressed and also quite pleased for our mutual clients because of the care and guidance they will receive during the escrow and beyond.

I would recommend Amanda to anyone without hesitation.”

Hans Bruhner
Mortgage Partner
30+ transactions together

“Jerry & Amanda were both very personable and represented us well in any situation that arose. We were extremely pleased.”

Thank you card:
“Dear Jerry & Amanda,
Thank you both so much for all that you have done for us…We are so happy we had you to represent us. Your speed, professionalism, expertise and most importantly your friendship made this a relatively painless sale. If you are ever in our neck of the woods, please look us up. Let’s keep in touch!”

Selected Us: We wanted Jerry & Amanda specifically. We knew them from our kids’ school.
Communications: Better than excellent
Negotiation Skills: Awesome!
Expertise and Knowledge: Excellent. I used a contingency they used in the sale of our home, to successfully win the purchase of our new home (in Maryland).
Would You Recommend Us: Yes

Sandy & Andy Bettencourt
Seller (Relocation – Maryland)
Referred by a mutual friend

Selected Us: For sale sign
Communication: Very good
Negotiation Skills: Very good
Expertise and Knowledge: Very good
Would You Recommend Us: Yes

D. L.
Seller (Probate – Executor of Trust)
Neighborhood Marketing / For Sale Sign

“Dear Jerry & Amanda,
Thank you both for all the work you put into selling my house… the numerous offers, countless phone calls and persistence in getting all those required signatures! You two are a great team – very professional, yet very personal as well! I’m sure we weren’t the easiest pair of people to work with – I’m very grateful we were able to get the house sold. Thank you!”

Carlene Crocker
Seller
Neighborhood Marketing / For Sale Sign

Selected Us: Referred by Guy Lucas
Communication: Excellent
Negotiation Skills: Very good
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Ken & Helene Spoon
Seller (Relocation – Lake County)
Referred by Lake County Agent

“Jerry and Amanda were so nice and fun to work with. I am so glad that they were our agents!”

Selected Us: Referral from a friend
Communication: Excellent!
Negotiation Skills: Excellent!
Expertise and Knowledge: Was Excellent!
Would You Recommend Us: Yes

Jeff & Julia Brewer
1st Time Buyer, Seller (Relocation – Sacramento/Yolo County)
Repeat Client – 2 transactions

“Amanda Arend is an AMAZING Realtor! We found Amanda to help us purchase our first home and couldn’t be happier with both her service and our home! We searched for months before finding the perfect home for us and Amanda never made us feel pressured and always made us feel like we were her only priority. Buying a first time home can be scary and overwhelming but Amanda made it a really great experience and walked us through every step. I would highly recommend Amanda to anyone and will definitely use her services again when we purchase our next home!”

Deanna & Steven Prey
1st Time Buyer, Seller, Move Up Buyer
Repeat Client – 3 transactions

“Dear Mr. Hiatt:
I would like to extend my deepest thanks to Jerry. We had special circumstances in buying this property. Jerry worked with us graciously and consistently for months. Dealing with attorneys, Jerry was available at all times, from contacting our attorneys, to showing property after property. After three offers gone bad, Jerry found Westberry. It would be so nice if this world had more people like Jerry. Thanks Jerry for your commitment to a job well done.”

Selected Us: Jerry came to our door
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Beverly King
Buyer (Trust Conservator)
Neighborhood Marketing

Selected Us: Friend/Acquaintance
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: We’d for sure recommend Jerry & Amanda (and have been)

Dan & Rebecca Gunyan
1st Time Buyers
Friend

Selected Us: Reputation
Communication: Great
Negotiation Skills: Great
Expertise and Knowledge: Great
Would You Recommend Us: Yes

Anonymous
Seller
Neighborhood Marketing

“I found the perfect person (Amanda) to come along at the time I needed them! You make a wonderful salesperson. You go the extra mile it takes to make someone feels comfortable. Your knowledge and kindness will take you far! Thanks for everything.”

Cari Evans
Buyer (Relocation to Lake County)
Neighborhood Marketing

“Jerry and Amanda managed two parties on opposite coasts and kept the process moving. I was comfortable with all their explanations and recommendations.”

Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Craig Davis
Seller
Neighborhood Marketing

Review #1
“Jerry & Amanda provided excellent service. We were very happy with the job they provided. We would highly recommend them anytime!”

Selected Us: Advertising from Jerry & Amanda
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Review #2
“Once again, Jerry & Amanda were great! We could not have made it through this process without them.”

Selected Us: Previous clients! Jerry & Amanda sold a house for us in 2004!
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Todd & Jamie Wilkening
Seller
Repeat Client – 2 transactions

Selected Us: Personal referral
Communication: They were very good
Negotiation Skills: They appeared to be good
Expertise and Knowledge: Both Jerry & Amanda were knowledgeable and professional.
Would You Recommend Us: Yes

J. I. & D. A.
Buyer
Referred by friend

“Amanda was very patient with us for the year it took for us to find what we wanted. I couldn’t have asked for a better agent. We will definitely use her in the future if the need arises. Jerry was a great baby sister for us too!”

Selected Us: Referral from previous client
Communication: Very good
Negotiation Skills: Good
Expertise and Knowledge: Great
Would You Recommend Us: Yes

Will & Ida Gibson
Investor, Buyer, Seller
Repeat Clients – 7 Transactions

“Amanda was an outstanding representative and wonderful to work with. She found me the perfect home.”

Selected Us: Referral from Petaluma Home Loans
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Audrey Collier
1st Time Buyer
Referred from lender

“Dear Jerry & Amanda,
Thank you so much for your generous gifts. We really appreciate your hard work, patience and kindness to us. It was a pleasure working with you. We are blessed to have found agents and friends like you. Please remember that you are always welcome in our home.”

Selected Us: Friend/Acquaintance – kids went to school together
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Tom & Tatiana Dubinin
Seller, Move Up Buyer
Repeat Client – 2 transactions

“Amanda is amazing! She has helped my wife and I purchase two homes and sell one. Her insight into what to look for in homes is a huge help when making decisions. She’s always made sure our interests and well being were priority when looking to a buy a home (even if that means we look at homes for months!).

Cannot recommend her enough. If you haven’t reached out to her yet, you’re missing out.”

Cole Geissinger
1st Time Buyer, Seller, Move Up Buyer
Repeat Client – 3 transactions

Review 1:
“Amanda and Jerry Arend were a great team! They worked hard to get us the house we wanted. We appreciated their dedication. It made our “home buying” experience a pleasant one!”

Review 2 (Thank you card):
“Jerry & Amanda,
Thank you for the gift cards to Home Depot and Linens ‘N Things and the Home Depot Improvement book. They were really sweet!! We also want to thank you for the bottle of wine. It was so nice of you to think of us. You are great Realtors and we feel very lucky that we had you to represent us! It made buying “our dream house” a reality and we can’t thank you enough.”

Selected Us: Friend
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Very knowledgeable
Would You Recommend Us: Yes

Erik & Jessica Roth
Seller, Move Up Buyer
Repeat Client – 2 transaction

Selected Us: Mail: postcard regarding sale of home in neighborhood
Communication: Jerry & Amanda kept us updated every step of the way
Negotiation Skills: Good skills – not much negotiating was necessary. Trusted their judgment
Expertise and Knowledge: Experience and knowledge was obvious and we were very pleased with the outcome
Would You Recommend Us: Yes

Mark & Nanette Coats
Seller (Relocation)
Neighborhood Marketing

“Jerry and Amanda always kept us informed of each step along the way. They were very professional as well as friendly. Made us feel like family.”

Selected Us: Due to the nature of my business (title company), I referred Jerry & Amanda to our daughter and son-in-law when they wanted to sell their home, and they did such an exceptional job, we chose them to also sell our home when the time came
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent plus
Would You Recommend Us: Yes

Linda & Dennis Chase
Seller (Relocation – Arizona)
Business Colleague

“Jerry was very honest and upfront, Amanda loves the million+ paperwork required. Both are terrific and reassuring through the entire nerve-wracking, self-doubting, agent-doubting, buyer’s-remorse filled process. They are great, alone and together.”

Selected Us: Enjoyed meeting Jerry at an open house (the one we ended up buying)
Communication: A+ Timely
Negotiation Skills: A+ Accurate and knowledgeable
Expertise and Knowledge: A+ Accurate and knowledgeable
Would You Recommend Us: Yes

Roger Clayton
Seller, Buyer Move Up
Repeat Client – 2 transactions

“These two are awesome. Only regrets with moving is we don’t get to develop a friendship with them. I can’t write enough about how great they both are without getting hand cramps. Wish some had rubbed off on our agent here (in Colorado).”

Selected Us: Phone book (one meeting w/Jerry & Amanda and I knew we had found our agents)
Communication: Excellent
Negotiation Skills: Great
Expertise and Knowledge: Beyond excellent
Would You Recommend Us: Yes

Liz deCaracena & MaryBeth Bradley
Seller (Relocation – Colorado)
Phone Book

“Jerry & Amanda work so well together. We are both so happy we chose to use them. They made every process very easy. We will recommend them to everyone we can.”

Selected Us: Called around
Communication: Very good. They took great care of us
Negotiation Skills: Very good
Expertise and Knowledge: Very good
Would You Recommend Us: Yes

Jim & Kim Smuck
Seller, Move Up Buyer
Repeat Client – 2 transactions

“Amanda & Jerry made purchasing my first home (on my own) so easy. I was scared to death, but they made everything go smoothly. Whenever I had a problem or question, they took care of it / answered it promptly. I would recommend them and your office to anyone and I would definitely use them in a future purchase.”

Selected Us: Friend
Communication: Excellent
Negotiation Skills: Very good
Expertise & Knowledge: Excellent
Would You Recommend Us: Yes

Thank you card
“Jerry & Amanda, I just wanted to “Thank You” for doing another awesome job on my parents new place. You two make buying a home such a smooth & easy thing….We appreciate all your hard work. Your friend, Z P.S. I am referring B.B. to you – he wants to buy soon :)”

Zuraida Johnson
Buyer, Seller
Repeat Client – 4 transactions

“My parents and I have used Amanda as our agent for a total of 4 transactions so far and we’ve been extremely happy and satisfied. Amanda is efficient, knowledgeable and great to deal with. She explains things in a way that’s easy to understand. She is always friendly and happy to assist. She has great negotiation techniques and we feel we got the best deal possible.

I would recommend Amanda over and over again!!”

Zuraida Johnson
Buyer, Seller
Repeat Client – 4 transactions

“Amanda & Jerry were very professional and extremely organized in every aspect of selling my home. I would highly recommend them (as a matter of fact they are selling my mother’s home). Thank you for making my transaction as smooth and as painless as possible.”

Selected Us: Referral
Communication: Excellent!
Negotiation Skills: Excellent!
Expertise and Knowledge: Excellent!
Would You Recommend Us: Yes

Cathy Homen
Seller (Relocation – Oregon)
Referred by family (past client)

“I met Jerry in a home he was showing. Jerry and Amanda Arend agreed to meet with me and my wife at our home to see about our purchase possibilities and get an idea of what type of house we were interested in buying.

In our meeting we were fully explained of the process they would use, not only to sell our home, but also to find a home we would be happy with. Their hard work, expertise, and knowledge gave our home the best chance to sell at a high value. With the same commitment, they were able to find a house that we would be interested in buying and making our home.

We thank Jerry and Amanda for their full attention, always returning our call in the same day and for making our purchase easy and trouble free. We would truly recommend them as a great team in your real estate purchase.”

Selected Us: I met Jerry Arend in a home he was showing / Open House
Communication: Great communication skills on every step of the process
Negotiation Skills: Negotiated with full interest on our behalf
Expertise and Knowledge: Jerry & Amanda are truly knowledgeable in their field
Would You Recommend Us: Yes

Rudy & Castolina Franco
Seller, Move Up Buyer
Repeat Client – 2 transactions

Selected Us: Newspaper ad
Communication: Very good. Actually, excellent!
Negotiation Skills: Good
Expertise and Knowledge: Good
Would You Recommend Us: Yes

Julian Shaw & DeAnna L’am
Investor, Buyer (Multi Unit)
Marketing

“We had a wonderful experience as first time home buyers!”

Selected Us: Referral by friend
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Kamal Prasad & Aurore Simonnet
1st Time Buyer, Move Up Buyer, Investor
Repeat Client – 2 transactions

Selected Us: Referral
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Deborah Ross
Seller
Referral

“Amanda & Jerry both went above and beyond to please me in every way. Jerry was very gracious in my absence as to watering plants, getting my mail, picking up my paper for sometimes as long as 5-6 weeks when I was out of town, without complaints. Amanda was very professional, at the time of the offer she was on the phone for 2 hours going thru papers and faxing documents when I was on vacation in Southern California. They are very special people and I was very happy. Thank you.”

Selected Us: Mailings
Communication: Excellent
Negotiation Skills: Excellent
Expertise and Knowledge: Excellent
Would You Recommend Us: Yes

Imogene Price
Seller (Relocation – Southern California)
Neighborhood Marketing

“Jerry and Amanda make a great team! They are both very personable, conscientious and dependable, three traits that were extremely important to me, having had a very unpleasant experience with a previous Realtor. They checked in with me frequently by phone, always giving me the latest update on progress on the sale of my home. They come very highly recommended by me!”

Selected Us: Mailers
Communication: Excellent!
Negotiation Skills: Excellent!
Expertise and Knowledge: Excellent! Highly recommend!!
Would You Recommend Us: Yes

Jill Adlawan
Seller (Relocation)
Neighborhood Marketing

Selected Us: Reputation
Communication: Great
Negotiation Skills: Great
Expertise and Knowledge: Great
Would You Recommend Us: Yes

A. S.
Downsizing Seller, Senior Buyer
Repeat Client – 2 transactions

“Amanda was the best realtor we could have wished for. She was reliable, quick to respond, honest and brought a wealth of experience and knowledge of the field with her, with which she answered all our questions we had as first time home-buyers. She is also very fun and pleasant to be with, which makes a difference, especially when you (like we did) look for something specific and search for a longer time. We felt very supported along the way and really feel, Amanda went the extra mile for us. We highly recommend her!

Aracely Kriete-Preuss & Frank Preuss
1st Time Buyers
Referral from lender

“Dear Mr. Hiatt,
First, I would like to give you a little history of my business relationship with Jerry and Amanda Arend…

When I first moved to Santa Rosa, I wandered into the CPS office one day and asked if there was someone there that specialized in first time buyers. I was immediately shown to Jerry & Amanda’s office. At this time, I had no appointment, no experience, and was not even sure I should be purchasing in the area. They answered my questions with patience, accuracy and kindness. This was over two years ago,

We began to look at houses in the area, but my tolerance for the still upward moving market prices reached its end. I took a break from looking, which they both took in stride, with no pushing and no complaints.

About four months ago, Amanda contacted me again to see what was going on in my life and see if I were still interested in buying a home. I had just moved into a neighborhood that I finally felt a part of and her contact teed off in my head, “Yes, actually, now I know where I want to be.” The year before we had pared down my wants in a house, or rather, they took my visits to homes and unsure discussions in their office and rounded them into a whole picture. Now I had the location.

They found my house when it landed on the market, Amanda emailed me that she thought, “This was it!” And boy, was she ever right. We immediately went and saw it. Jerry helped me look at the structure of the building as I am ignorant to construction. Unfortunately, I was leaving the country in four days. Jerry and Amanda immediately got me in contract with a great mortgage broker, who met me at 8 AM after an 8 PM meeting with them the night before regarding an offer…I was approved for a mortgage in amazing time and when I flew away three days later, we had an offer in on the house. They continued to work with me while I was on vacation, always conscientious about bothering me only when necessary and walking me through the process from 8000 miles away. Their communication was excellent, clear, concise and patient. Considering my knowledge (or lack thereof) of real estate, there was no way I could have done this without them in place here while I was gone. I am so thankful for this experience and for the house that I am truly in love with more and more every day. This is due to the professionalism, patience, diligence and knowledge of Jerry and Amanda Arend. On top of all of this, I feel a great relationship with these two that is more comfortable adn full of trust than just a business transaction. You are truly lucky (and smart) to have them in your office for scared, clueless first time home buyers. I feel like we were a team accomplishing a dream, not a salesperson and a buyer who is merely a means to an end.

If you need to refer any potential clients to a past satisfied customer, please feel free to have them contact me. It would be my pleasure to recommend Jerry and Amanda to anyone for purchasing a home.”

Selected Us: Walk in
Communication: A+
Negotiation Skills: A+
Expertise and Knowledge: A+
Would You Recommend Us: Yes

Candace Rossman
1st Time Buyer
Walked into our office